By prioritising more cost effective channels first you can reduce costs on your existing messaging channels. Branch is a communication Hub, able to integrate with any messaging channel. As messaging apps open-up to enterprises, you will have instant access to them.
Comapi helps you future proof your customer communication strategy by giving you access to new messaging channels as soon as they become available. Once we’ve launched them you’ll be able to add them to your Branch rules to maximise message delivery to your audience. Take a look at our future channels page to see what we’re working on right now.
Improve delivery rates
Prioritise and automated multiple fall-back channels to maximise delivery of messages
Communicate and talk to your customers in the messaging applications they love. Chat to your customers like you chat to your friends.
No more expensive development programs to access new communication channels. As new channels become available you will instantly be able to use them through Branch.
Set your rules in the Comapi portal or within your API call, whatever works best for you.
Branch allows you to send the most optimised content to each channel; you can program the “One” API to automatically send the right content to the right messaging channel.
Define simple rules and tactics to suit your audience. E.g. send a message via my app first; if not available, send via Messenger; if that’s not available, send via SMS. Your message will always get through.
Pre-integrated channels like SMS, Facebook Messenger, Email and App Messaging means that with a click of a button start communicating with your customers.