Respond with the right team
Creating multiple response teams in Comapi Chat is a great way of letting customers choose the right conversation to have with you. Having a team dedicated to sales enquiries, a team for customer questions and even a VIP team means you can respond faster, boost conversion rates and delight your customers with every chat.
See how widget works
Every new chat will automatically get assigned to the right team, helping to reduce response time and increase productivity.
Comapi’s extra good stuff
A few extra reasons why Comapi Chat can really help your business.
Start outbound conversations across any channel – it’s not all about inbound.
Link all customer conversations to one primary profile to give you a complete view of messages across all channels for each customer.
No need for a separate API for each messaging channel, we deliver everything in one place using Comapi’s one api for customer conversations, notifications and alerts.
Get chatting to your customers in seconds with quick set-up & easy deployment.
Set-up teams to deal with specific questions to speed up responses and boost conversions.
Give Chat access to unlimited users at no extra cost.
Chat with customers on Facebook, Twitter, SMS, email and In-App.
Free customisable Chat Widget
Customise the colour and agent profile picture of your Chat Widget to fit your company style.
Update customer profiles to and from your CRM in real-time with the Comapi One API